Frequently Asked Questions

Select a question below to find the answer

What stains can you remove from carpet?

We use the best cleaning detergents and professional carpet and upholstery steam cleaning machines which are designed to remove red wine, pet urine and odour, blood, mud, coffee, baby oil, make-up, candle wax, water-based paint, vomit, butter, candle wax, chocolate, cough syrup, food, juice, grease, ice cream, jam, ketchup, lipstick, mildew, oils, rust, shoe polish, tar and many others.

How long will it take my carpets to dry out after the service?

Drying time depends on the type of the carpet. In general, it takes about 6-8 hours. We will supply you with free plastic overshoes, so you`ll be able to walk on the carpet straight after the clean.

What if I want a traditional window cleaning?

If you want your windows to be clean with a ladder, just ask the cleaner to, when he comes to the appointment.

Why do windows cleaned with WFP’s stay cleaner longer?

Because window cleaners usually clean the frames as well as the glass with this technique, and because no detergents are used the glass surface is completely free of residue which can capture dirt. The water that we use is distilled water.

How does payment work?

You can pay cash, credit/debit card, cheque, bank transfer, direct debit and over the phone. See more…

What information do we collect?

Our web site’s and any online forms require clients to leave us contact information (like your name, e-mail and address). We use user’s contact information from these forms to provide you efficiently with the cleaning services you request and best possible customer care.

We may use the collected information to notify occasionally you about important changes, new services, discounts and information we think you’ll discover as a valuable. If you would rather not receive this information, please contact us via email or post.

Are you registered company?

Yes! Expert Cleaners Ltd is registered company in England and Wales since 2009 year. The Company Number: 7398325

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Finding problems with our service? Please, click the link below to send us your report for any problems you experienced with us. We read all reports carefully and we try to resolve all of them.

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